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Refund and Returns Policy

Effective Date: July 14, 2026

Welcome to nirantechnologies.com ("Website"), operated by NIRAN TECHNOLOGIES PRIVATE LIMITED ("Company", "we", "our", or "us").

We are committed to providing high-quality online education, computer training, and digital learning services. Please read this Refund & Return Policy carefully before purchasing any course, service, or digital product from our website.

By purchasing our products or services, you agree to the terms outlined in this policy.

1. Nature of Our Products & Services

NIRAN TECHNOLOGIES PRIVATE LIMITED primarily provides:

  • Online Computer Courses

  • Digital Learning Programs

  • Educational Services

  • Downloadable Study Materials

  • Online Certifications

  • Other Digital Educational Products and Services

Since our products are primarily digital in nature, they cannot be physically returned.

2. 7-Day Refund Policy

We offer a 7-Day Refund Policy for eligible purchases.

If you are not satisfied with your purchase, you may request a refund within 7 (Seven) calendar days from the date of successful payment.

Important: Refund requests submitted after 7 days from the purchase date will not be accepted.

3. Eligibility for Refund

A refund request may be approved if any of the following applies:

  • You submit the refund request within 7 days of purchase.

  • Duplicate payment was made for the same order.

  • Payment was successful but the course was not activated due to a technical issue from our side.

  • You were charged incorrectly due to a billing error.

  • The purchased service or digital product could not be delivered due to a verified technical issue on our platform.

  • The refund request is approved after verification by NIRAN TECHNOLOGIES PRIVATE LIMITED.

4. Non-Eligible Refund Requests

Refunds will generally not be granted in the following situations:

  • Refund request submitted after 7 days.

  • Change of mind after purchase.

  • You no longer wish to continue the course.

  • You purchased the wrong course by mistake.

  • Failure to complete the course.

  • Lack of time to study.

  • Failure to meet eligibility requirements.

  • Dissatisfaction based solely on personal expectations after receiving access.

  • Incorrect information provided during registration.

  • Violation of our Terms & Conditions.

  • Any misuse, abuse, or fraudulent activity.

5. Refund Request Process

To request a refund, you must contact us within 7 days of your purchase.

Please include:

  • Full Name

  • Registered Mobile Number

  • Registered Email Address

  • Order ID

  • Transaction ID

  • Date of Payment

  • Reason for Refund Request

Incomplete requests may take longer to process.

6. Verification Process

After receiving your refund request, our support team will:

  • Verify your purchase details.

  • Review your eligibility.

  • Validate the payment transaction.

  • Contact you if additional information is required.

You will be informed of the decision by email or phone.

7. Refund Processing Time

If your refund request is approved:

  • The refund will be processed to the original payment method whenever possible.

  • Refunds are generally processed within 7–15 business days after approval.

  • The actual credit time depends on your bank or payment provider.

8. Duplicate Payments

If you accidentally make multiple payments for the same order, please notify us immediately.

After verification, the excess amount will be refunded.

9. Technical Issues

If you are unable to access your purchased course because of a technical issue, we encourage you to contact our support team first.

Our technical team will make every reasonable effort to resolve the issue before a refund is considered.

10. Cancellation

Customers may request cancellation of an order before the course or service has been activated or delivered.

Once a digital course or service has been activated, cancellation requests may not be accepted unless otherwise approved by the Company.

11. Right to Refuse Refund

NIRAN TECHNOLOGIES PRIVATE LIMITED reserves the right to refuse any refund request if:

  • The request does not meet the eligibility criteria.

  • Fraudulent or suspicious activity is detected.

  • False information has been provided.

  • The request violates our Terms & Conditions or applicable laws.

12. Contact Information

For any refund or payment-related queries, please contact us:

NIRAN TECHNOLOGIES PRIVATE LIMITED

Website: https://nirantechnologies.com

Email: info@nirantechnologies.com

Phone: +91 7896790357

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

13. Changes to This Policy

NIRAN TECHNOLOGIES PRIVATE LIMITED reserves the right to update, modify, or replace this Refund & Return Policy at any time without prior notice.

Any changes will become effective immediately upon being published on nirantechnologies.com. We encourage users to review this page periodically to stay informed of any updates.

14. Acceptance of This Policy

By purchasing any course, service, or digital product from nirantechnologies.com, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.

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